November 2010
38 posts
Nov 1st
3 notes
“Understanding Customer Experience”
– Understanding Customer Experience - Adam Richardson - The Conversation - Harvard Business Review A series to read.
Nov 1st
3 notes
“It should taste great. If it doesn’t, well, you really need to reassess...”
– Chris Sacca’s ‘What is left?’: Pumpkin Lasagna, a sketch more than a recipe. Someone please make this and invite me over!
Nov 1st
October 2010
34 posts
Oct 31st
Oct 31st
My Top 5 Artists (Week Ending 2010-10-24) →
Miike Snow (30) Mumford & Sons (29) The Black Keys (25) Freelance Whales (19) Talking Heads (17) Imported from Last.fm Tumblr by JoeLaz
Oct 29th
3 notes
Public Groupon Editorial Manual →
Love this.
Oct 28th
The Definite Articles: King Merriweather release... →
thedefinitearticles: This is it, that thing you’ve been waiting for, the thing we’ve been waiting for even longer than you have: this is The Show. The King Merriweather album release show! And brothers and sisters, this one’s gonna be one to remember. Friday November 19  Opener: TBD Saturday November 20  …
Oct 26th
Oct 23rd
4 notes
My Top 5 Artists (Week Ending 2010-10-17) →
John Legend & The Roots (12) Lyrics Born (12) Portishead (11) Weezer (10) Air (10) Imported from Last.fm Tumblr by JoeLaz
Oct 21st
3 notes
Oct 20th
27,399 notes
Oct 20th
Designer Templates | MailChimp.com →
Excellent resource.
Oct 20th
3 notes
“Following this process reduced so much “front-end” time — that is, the cycle...”
– Amazon, start with the customer and work backwards YES
Oct 20th
“We are offbeat, and we love to write. Whether it’s insightful journalism,...”
– Offbeat › Hello (please contact the pair for incredible writing!)
Oct 19th
8 notes
Oct 19th
3 notes
The Evolution of the Community Manager: What Comes... →
Oct 19th
Oct 16th
4,630 notes
Oct 14th
4 notes
Oct 13th
41,857 notes
How To Build An Online Community: The Ultimate... →
Oct 13th
Oct 13th
49 notes
The Social Customer Manifesto: LEGO Community... →
Oct 13th
Online Communities: Should We Make Them More Open?... →
Oct 12th
My Top 5 Artists (Week Ending 2010-10-10) →
Guster (37) Ryan Adams (29) Junip (14) Mumford & Sons (14) Radiohead (12) Imported from Last.fm Tumblr by JoeLaz
Oct 12th
“Only a few [gifted children] rose to fame and fortune, and no matter how...”
– Prodigy psychologist: The gifted child’s curse - opinion - 11 October 2010 - New Scientist (via mikehudack) Very, very interesting.  I’ve heard that, when raising children, it’s better to tell them “you worked really hard on that!  Good job!” rather than telling them “you’re so smart!”.  This way,...
Oct 12th
28 notes
Oct 9th
Oct 8th
Oct 8th
“At the moment Ping is not a community service, it’s a social sales play. It’s...”
– Apple’s Ping is a Tainted Community Offering » Dogster Inc. Company Blog Fantastic post about Ping. Community is not sales or marketing, and should not explicitly exist to make money.
Oct 7th
Oct 6th
3 notes
A first-timer at the HR Tech Conference – Rypple →
My second blog post at the office.
Oct 5th
1 note
kevnull's email and marketing Bookmarks on... →
Nice! @k replied to @danlevine’s request for info on email marketing (dan also provided these two).
Oct 5th
My Top 5 Artists (Week Ending 2010-10-3) →
Ryan Adams (38) Ray LaMontagne (16) Local Natives (13) Aphex Twin (11) Dabrye (10) Imported from Last.fm Tumblr by JoeLaz
Oct 4th
Responding to negative feedback in social media |... →
Nice quick list to check when responding to negative people online. (Or real life!)
Oct 4th
Oct 3rd